Amazon disclosed roughly $1 billion in one-time charges during its first-quarter results. Tariffs were at least partly to blame.

BERLIN, GERMANY - APRIL 22: The logo of the online retailer Amazon is shown on the display of a smartphone on April 22, 2020 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images) ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds. Image generated by Google Gemini Amazon is moving ...

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...

Like most major retailers, Amazon prefers that you use one of its automated customer support methods. Even if you call them directly, you'll speak with a bot before you hear from a real person.

Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns and quick refunds within 30 days of delivery. As the holiday season ...